Covid-19. How our contact-free solution will help you open your doors safely.
The COVID-19 pandemic has forced us to take stock on how events are run.
Safe distancing, sanitisers, minimising contact and safe delivery of food and beverage are now key considerations. We’ve seen a major shift in the popularity of mobile payments from all industries - ordering coffee, drinks in pubs, food delivery, online shopping - the pandemic has advanced attitudes to mobile payment by a few years in just a few months.
Our challenge throughout the pandemic was to ensure we could offer a solution for all and any venue for the safe return of customers and an opportunity to claw back missed revenue from the past year.
We now offer a hybrid mobile payment solution that incorporates two services:
- ‘Stand and Deliver’. A service that allows you to deliver F&B directly to the customer at their seat, table or area. This is particularly useful when capacity is low and/or concourse space is limited.
- ‘Click and Collect’. Our existing, award winning service specifically designed for crowds. Hundreds and thousands of people who now, in a post covid world, cannot and will not queue for a drink. This service works completely offline - customers can order a drink in airplane mode.
People have quickly become used to the convenience of paying with their mobile and skipping the queues because of it. Cash and even card payments are a thing of the past. We surveyed our existing SwipeStation users to get their thoughts on just that:
By giving the entire ordering and payment process to the customer you’re limiting contact to the bare minimum. You’re also limiting any contact between staff. No tills/screens behind the bar. No dialog with the customer. No cross contamination.
The good news is, fans are desperate to return to sports, events, festivals and other mass gatherings. What is important is making sure you’re prepared to serve them safely and efficiently. This is the perfect time to introduce a mobile payment service - and the fans will be grateful for the steps you’re taking to ensure their safety.